Bluetooth®
Bluetooth® says 'Not Connected'
The reason invisaWear shows up as not connected in your phone's Bluetooth settings is because it's designed to optimize the battery life for both your phone and the device. That means it's only ever connected if you double press the button. Since y
Accidentally Removed From Bluetooth®
Did you accidentally forget/unpair from the invisaWear device in your phone's Bluetooth settings? If so please follow the steps below to fix the Bluetooth Connection:
How far is the Bluetooth® range?
The invisaWear charm uses a Bluetooth connection with a paired smartphone that can be up-to 30 feet away. Depending on the phone, the range can be much farther. Also, there is no limit on how far away an emergency contact can be from the user.
invisaWear won't pair to phone
Here are some steps to try to see if it will pair:1. First, try pressing and holding down the invisaWear device button for 15 seconds. If you accidentally let go before 15 seconds, please wait 30 seconds for it to reset before trying again.
Removing an invisaWear device
Please do not remove a device unless you no longer wish to use it or to pair to it again. To remove a device, open the invisaWear app, click on the MENU (3 gold lines top left corner of the app), select CONNECT DEVICE, select REMOVE DEVICE, then sel
Radiation Compliance
Our product is designed to use Bluetooth® Low Energy to optimize the battery life for both your phone and device. Therefore, it only transmits a wireless signal for a very short period of time when it is double pressed and then stops transmitting sho