How should my emergency contacts react when receiving an emergency alert?Updated 2 years ago
Your emergency contacts are notified after ADT contacts the police (only for Modes 2 & 3). This is because they don't want emergency contacts trying to interfere with reaching the user during an emergency.
We recommend that the emergency contacts attempt to get a hold of the user during an emergency. Each incident is different depending on the emergency, and often times our users discuss with their emergency contacts the reason they purchased the device and how they would like them to respond during an emergency.
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