Subscription

How do I edit/cancel my premium subscription payments?

Please reach out to our customer support team at [email protected]. We'd be happy to assist you. Thank you.

Can I add an invisaWear subscription to my current ADT service?

At this time you will need to purchase a subscription through our website directly as it is separate from your current ADT account. You can purchase a redemption code from our website using the link below. Discount and promo codes cannot be applied

How do I unlock the subscription features in the invisaWear app?

Once you have purchased the subscription, you will receive an email with a redemption code to unlock the subscription features. To input your redemption code, open your invisaWear app, select the three lines in the upper left-hand corner, select Sett

What features do I get with the subscription?

● Video Call: Have an ADT agent virtually by your side via video. They’ll send help if needed and provide the video as evidence to authorities if requested. ● Chat: Text with an ADT agent even when you're unable to speak on the phone or need to be

Do I need a subscription in order for my invisaWear device to work?

A subscription is required to use the product.invisaWear products come with advanced safety features that allow you to be pro-active about your safety. These features include video streaming, reassurance calls, access to live GPS tracking during an e

I already have a subscription and want to purchase another device.

After you select the item you want to purchase and you come to the screen where it offers different subscription options please select (Already have a safety plan & Login). It will ask you to enter your email address and it will email you a code. Onc