How does the alert get sent?Updated 21 days ago
At the time of setup there are 2 different modes you can choose from on how you want your emergency contacts notified. This can be found under MENU, SETTINGS & CHOOSE YOUR MODE.
1- ONLY ALERT MY EMERGENCY CONTACTS:
If you choose to only notify your emergency contacts (not 9-1-1) then your emergency contacts will receive a text message with your up-to-date location letting them know that you are requesting help.
2- ALERT MY EMERGENCY CONTACTS & POLICE:
You can select how you want to be contacted (text message or phone call).
Text Message Mode Selected:
An ADT agent will text you to gather additional information about your emergency. Even if you’re unable to respond, an ADT agent will still notify emergency services unless you confirm you’re safe and provide your PIN. If emergency services are notified ADT will text your emergency contacts with a link with your up-to-date location.
Phone Call Mode Selected:
An ADT agent will call you to get additional information about your emergency. Even if you’re unable to speak, an ADT agent will still notify emergency services unless you confirm that you are safe and provide your PIN.
We recommend that you place a test alert once a month.
To place a test alert, please press the three horizontal lines MENU in the upper left hand corner of the invisaWear app. Then tap "Place Test Alert". Once you're on the test alert page, you can double press your invisaWear charm to send a test alert and double check that it's working.