Customer Help Center logo
Customer Help Center logo

All articles

Do I need to charge the battery?Updated 6 days ago

No!  We didn't want to burden you with yet another accessory you have to remember to charge. Our product is designed with a long-lasting battery so you never have to worry about charging it. We guarantee one year of battery life, but it typically lasts three years for most users.  If you've had an active safety plan for two years, you'll qualify for a free replacement charm.  Otherwise, replacement charms are discounted to $50.


Was this article helpful?
Yes
No