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How do I return if I purchased from a year ago

We're so sorry to hear you weren't completely satisfied with your purchase. We do have a 30 day satisfaction guarantee, so if you could please send the item back using the following link below, we'd be happy to process the refund. If you purhcased directly from our website on, please use the link below:

As soon as we receive it, we'll initiate the refund within 5 business days. Thank you so much and if you need anything else in the future, please don't hesitate to reach out. For more information about our return policy, please visit

If you purchased a device with a subscription customers are responsible for cancelling their subscription via the manage subscriptions page on our website ( Refunds on subscriptions are non-refundable.

*Please note: If you are returning a necklace, please ensure that it is packaged securely and that the chain will not tangle. If you return a necklace with a tangled or broken chain, you may be charged a damage fee of up to $15.*
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